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RTO shifts counters to the ground floor for easy access of services

Wednesday, 18 August 2021 | PNS | Dehradun

The regional transport office (RTO) of Dehradun has shifted its various counters to the multipurpose hall on the ground floor of its premises as per the direction of Uttarakhand transport secretary Ranjit Sinha.

Last month, Sinha had expressed his disappointment to the officials during his surprise inspection of the RTO that various counters are either established on the second and third floor which is less accessible for disabled people and senior citizens or in the rooms on the ground floor where people have to stand outside in queues in hot and rainy days. He had directed the RTO officials to set all the main counters at a single place on the ground floor for easy access of the public. Considering this, the RTO has set counters in the multipurpose hall on the ground floor of the RTO building.

The regional transport officer (administration) Dinesh Chandra Pathoi informed that counters for new registration of vehicles, permit registrations, challan submission among others have been set up on the ground floor. “People arriving in RTO will not have to stand outside on hot and rainy days. There is ample space for people to wait near the counters. We have made proper seating arrangements in the multipurpose hall for this purpose,” stated Pathoi. He also disclosed that the RTO has also sent a demand to the transport department for the allocation of budget to the RTO to get adequate fans, almirahs and tables besides some other supplies for the staff.

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