State

Make Apni Sarkar portal, provide services online within 3 months: CM

Chief minister Trivendra Singh Rawat has directed officials to prepare an ‘Apni Sarkar’ portal for the public. With this, all e-district services will be provided to the public on the Apni Sarkar portal. This portal will be developed with the support of the ITDA and NIC. Further, he directed the officials concerned to make all services notified under the Right to Service available online within three months. The chief minister issued these directions while chairing a meet to review the Right to Service and e-district portal at the secretariat here on Wednesday.

The CM said that all the 243 services notified under the Right to Service should be made online within three months. This will enable the public to access the benefit of these services even without leaving their homes. Rawat directed that the heads of all the departments should be made the nodal officers for this. Department-wise meetings of the nodal officers will be held under the chief commissioner of the Right to Service Commission. Further, progress in the facilitation of all the notified services will be reviewed by the chief secretary on a monthly basis and by the chief minister every two months. The commissioners of Garhwal and Kumaon will also hold video conferences on a fortnightly basis with district magistrates in their respective regions to review Right to Service and e-district, directed the chief minister. He further said that the services which are not currently notified should also be brought under the purview of the Right to Service Act. Officials should ensure that objections in any certificate or documents are mentioned at one time so as to save the time of the public and avoid unnecessary inconvenience to the people. In addition to this, department-wise targets should be fixed for making the notified services online. Priority should be accorded to making those services online which are accessed more by the public. Rawat also directed that departments and officials not delivering services under the Right to Service on time should be identified. Further, a monitoring dashboard should be set up in the Right to Service office. In view of the Covid-19 pandemic, as many services as possible to be made available to the citizens online, added the chief minister.

The Right to Service Commission, chief commissioner, S Ramaswamy, chief secretary Om Prakash, additional chief secretary Radha Raturi, chief minister’s IT advisor Ravindra Dutt, IT secretary RK Sudhanshu, ITDA director Amit Sinha and other officials concerned were also present in the meeting.

Thursday, 17 September 2020 | PNS | Dehradun

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